Quality Pro
Pioneer Pest Management is proud to achieve the QualityPro certification. QualityPro is an industry program designed to increase professionalism of the industry through self-regulation.
QualityPro companies are environmentally responsible, and committed to providing consumers with the highest possible service. Built around the four key principles of Business Operations, Consumer Relations, Environmental Stewardship, and Technician Training, the QualityPro certification is designed to be feasible and affordable for every company in the pest management industry.
- Has job applicants fill out an application
- Conducts interviews before hiring
- Checks references
- Conducts criminal background checks
- Conducts motor vehicle records checks
- Has a drug-free workplace policy
- Meets minimum insurance policy requirements
- Meets QualityPro company service vehicle standards
- Has a standard dress policy
- Has an on-the-job safety policy
- Advertises according to QualityPro standards
- Has a termite warranty/service agreement that meets requirements
- Has a customer communications policy
- Ensures employees are tested and trained to the highest industry standards.
- Provides an IPM information sheet to consumers
- Practices proper pesticide handling
- Has ensured that technicians and sales employees pass a state administered or QualityPro exam
- Agree to complaint-triggered audits ensuring adherence to QualityPro guidelines
